Any product sold by Nerion Athletics found to have a defect is subject to a repair, replacement, or refund policy in line with the manufacturer’s warranty. If there are issues with a product, please contact us with the order number, date it was placed, along with images clearly showing the issue and we will advise on how to proceed.
Any product returned due to a defect will be examined by staff upon receipt of the product. The repaired product or a replacement will be shipped in a timely fashion pending stock availability. Should a replacement product be unavailable a similar product shall be substituted as an alternative with the customers agreement. Nerion Athletics reserves the right to return the product to the customer (at the customers expense) if no defect is found.
This does not affect the customers statutory rights.